xilothermiki.gr is the online product display and distribution store of the Greek company XYLOTHERMIKI EPE, active in the retail trade of firewood with headquarters at 110 Ionias Avenue - Parallel Attiki Road, Acharnes.
XYLOTHERMIKI EPE operates as a modern company that is active in firewoods in Greece, selling its products both in the Greek and international markets through local stores or the online store www.xilothermiki.gr. XYLOTHERMIKI EPE is based in 110 Ionias Avenue - Parallel Attiki Road, Acharnes and is supervised by the Personal Data Protection Authority (PDPA).
This privacy policy describes the personal data collected or produced (processed) when you use the websites of the "ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ" Company with the distinctive title "ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ" (hereinafter the "Websites"). It also describes how you use, share and protect your personal data, the options you have regarding your personal data, and how you can contact us.
Take a moment to check in detail this Declaration which was prepared in compliance with GPA 679,2018 (hereinafter referred to as "GDPR"), which is a directly binding legislative act and in accordance with applicable Greek law.
More information, which indicates certain uses of your personal data along with the option to select or exit it, may also be provided during the collection of your personal data.
ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ operates as a modern company active in the trade of firewood in Greece, selling its products in both the Greek and international markets through local stores or the online store at www.xilothermiki.gr. ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ is based in 110 Ionias Avenue - Parallel Attiki Road, Acharnes and is supervised by the Personal Data Protection Authority (APDPX).
We collect and process the personal data you provide to us under the following legal bases:
We do not process personal data without your consent or without being our customers or without having provided your data to the Company yourself.
ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ asks you to provide us with some personal data to provide you with the products or services you request. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or interacting with or using our Websites.
At this point it is pointed out that you are responsible for the accuracy of the data you provide to us.
When you interact with our Websites and Apps, some data is automatically collected by your device or web browser. More information about these practices can be found in the Cookies section of this privacy policy. This data includes the following:
When using our Websites, we also provide timely information and your consent to certain practices. For example, we get your consent to use your site and send you notifications. In many cases, your web browser or mobile device platform provides additional tools that allow you to control when your devices collect or share content.secret categories of personal data. For example, your mobile device or the web browser you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices.
WHY and HOW we use your personal data
We use your personal information for the following purposes:
To provide information about the Websites and Services you request
When you use the Websites, we use your personal information to provide you with the product or service you have requested. For example, if you make a purchase on the website www.xilothermiki.gr, or participate in an event or promotion, we will use the contact information you give us to contact you about the purchase, event or promotion . If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
In many cases, in order to use certain elements on the Websites, you may need to provide ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ with additional data or additional consent to use certain elements in a certain way. For example, to share content on social media, you may need to provide a link to your social media accounts.
To share information about our products, services and events, as well as for other promotional purposes
When you give your consent, we will send you promotional communications and news about ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ products, services and other promotions. You can opt-out of these communications at any time after you have given this consent.
If you are already an ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ customer (for example, if you have placed an order with us), we may use the contact information you provide to send us marketing updates on similar ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ products or services, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us to personalize our communication with you about products and services that we believe may be of interest to you.
For the operation, improvement and maintenance of our business, products and services
We use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal operations. We use personal data about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage your Websites.
For the protection of rights, property or security, ours or those of others
We may also use your personal information about how you use our Websites and Apps to prevent or detect fraud, misuse, misappropriation and breach of our Terms of Use, as well as to comply with legal decisions, government requests or applicable law.
For general research and analysis purposes
We use data on how we use our Websites and Services to better understand consumer behavior and preferences. For example, we can use information on how to use the search and find products by visitors of the website www.xilothermiki.gr, in order to better understand the best ways to organize and present product offers in the "showcases" of the electronic our store.
Other purposes
We may also use your personal data in other ways and will provide specific notifications when we collect the data, while securing your consent where necessary.
Legal Basis
In order to process your personal data, we rely on certain legal issuesas a basis, depending on how you operate on our Websites
Notification by ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ
We do not trade or transmit your personal data to third parties except as set forth in this Privacy Statement and as required by law.
ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ shares your personal data with:
We may also transfer any personal information we hold about you in the event of the sale or transfer of all or part of our business or assets (as in the case of reorganization, transfer, liquidation or liquidation).
Notification by you
When you use certain social media items on our Websites, you can create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about how you interact with ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ.
At ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ we take all the necessary measures for the protection and security of information. More specifically, we have developed and implemented optimal technical and organizational mechanisms for security and protection of information in order to protect their integrity, availability and confidentiality.
Encryption & amp; Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data.
Protecting your personal data
We hold the privacy of your personal information in the highest regard for the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will retain your personal information for as long as you have an ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ account. Regarding your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).
At ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ we recognize and guarantee your following rights:
You have every right to exercise your rights by sending an email to the Legal Department of the Company (contact@xilothermiki.gr) or by letter to the address Athens, 28 Aeschylus Street. Please submit your relevant requests with the appropriate identification evidence of your person, with the express reservation of the Company to request the provision of additional information in order to identify and confirm your details.
If you have an ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ account, you can choose not to receive ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ marketing communications by modifying your options in the "view or change your profile" section of our Websites. You can also choose not to receive marketing communications by changing the email and sms records by clicking the delete link or following the instructions included in the message. Alternatively you can contact us using the details.
ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ collects information, which may include personal data, from the web browser you use when you use our Websites. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID, information about your cookies, and information about whether your device has software for accessing certain components; (iii) unique device ID and device type; (iv) domain, browser type and language; (v) operating system and system settings (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our Websites, such as number of clicks, purchases, declared preferences, and (ix) access times and related URLs.
It is also possible to collect information from third parties through Websites using third party cookies, plugins and widget tools. These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.
We use cookies and pixel tags to monitor the use of our Websites by our customers, as well as to understand their preferences (such as country and language options). This allows us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to gather aggregate data about traffic and interaction with websites, identify trends and obtain statistics so that we can improve our Websites. There are generally three categories of cookies used on our Websites:
Mode : These cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our Websites to "remember" you during your browsing, during an individual visit or, if you request, from one visit to another. They allow the "Shopping Cart" and "Checkout" features to be available and help with security and compliance.
Performance : These cookies allow us to improve the operation of our Websites by monitoring usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on websites. Rejecting these cookies may result in inadequate personalization of proposals and poor website performance.
Social media and ads : Social media cookies offer you the ability to connect to the social media networks you useYou also share content from our Websites on social media. Advertising cookies (third parties) collect information to contribute to the better personalization of ads according to your interests, both on our Websites and others. In some cases, these cookies include the processing of your personal data. Rejecting such cookies may result in the display of ads that are not as relevant to you or to your inability to effectively connect to Facebook, or other social media, and / or to your ability to share content on social media. / p>
For a complete and up-to-date summary of all third parties accessing your web browser (via the ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ Websites), we recommend that you install a plugin specifically designed for this purpose. You can also enable notification sent to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the browser settings on each web browser and device you use. Because each web browser is a little different, we suggest that you refer to the web browser's Help menu to learn how to modify your cookies. If you disable cookies, you may not have access to many components that make our Websites and Apps more effective, and some of our services may not work properly.
Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites. If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes.
ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ owns your data, in compliance with the provisions of this Statement and the provisions of current legislation. If you nevertheless wish to make a complaint in this regard, you reserve the right to file your complaint with the Personal Data Protection Authority (APDP).
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
| Role | Name | Address | Telephone | Fax | |
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ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ
| ΞΥΛΟΘΕΡΜΙΚΗ ΕΠΕ | Ionias 110 Avenue - Parallel Attiki Odos, Acharnes, | 210 2464894 | xilothermikiepe1@gmail.com | |
| Supervisory Authority | Personal Data Protection Authority (APDP) | Kifisias 1-3, PC 115 23, Athens | +302106475600 | +302106475628 | contact@dpa.gr. |